KAI Support

How to get support

We want KAI to work smoothly for you. Here is how to reach us:

• Email (primary channel) — kai@kaisystem.ai, monitored by the founding team.
• In-app — the KAI chat assistant is available 24/7 inside the app for questions and guidance.
• Setup guides — Zoom Setup Guide — add, use, and remove the Zoom integration · Zoom Reviewer Test Plan — step-by-step verification · Privacy Policy · Terms of Use.

Support hours

Sunday–Thursday, 9:00–18:00 Cairo time (GMT+2/+3).

Response times

• First response within 24 hours on business days — typically much faster.
• Escalation: critical integration outages are prioritized and addressed the same day.