Privacy Policy

Introduction

KAI (kaisystem.ai and the KAI mobile app), operated by KAIZEN, is an assistant platform for MyLifestyle distributors. This Privacy Policy explains what we collect, how we use it, who processes it, and your choices.

We collect only the data needed to run the service, protect it in transit and at rest, and never sell your personal data. By creating an account or using KAI (the "Service"), you agree to this policy.

1. Information We Collect

We collect only what each feature needs to work:

• Account information — your name, email address, and MyLifestyle BackOffice ID.
• Business data synced from MyLifestyle — your rank, team structure, and points — used to provide the Service’s reports and guidance.
• Contacts, leads, and prospect data you add to (or capture through) your own CRM and funnels inside the app.
• Event and attendance data from Zoom accounts you connect — the meetings and webinars you create through KAI, the registrant lists KAI creates, and post-event attendance results (detailed in “Zoom Integration” below).
• Usage and activity within the app — daily tasks, generated content, and in-app actions.
• Device push token — stored only if you enable notifications, and used solely to deliver them.

2. How We Use Your Data

• To operate the Service — generate your daily tasks, reports, and notifications.
• To run your events — creating meetings and webinars, registering prospects, tracking attendance, and building your reports.
• To personalize your experience and guidance.
• To provide customer support.
• We do NOT sell your personal data, and we do NOT use it for third-party advertising.

3. Zoom Integration

When a team leader connects a Zoom account, KAI uses Zoom’s OAuth to access only that leader’s own Zoom account. We access and store only what is needed to run your events:

• The meetings and webinars you create through KAI on your own account.
• The registrant lists that KAI itself creates for those events (from prospects who complete your funnel).
• Post-event attendance reports for those events.
• We store meeting IDs, join URLs, registrant records, and attendance results.
• KAI never accesses other Zoom users’ accounts or data, and never accesses the content of meetings — no recordings and no chat.
• Your Zoom data is deleted when you disconnect Zoom (Funnel Settings → Zoom → Disconnect) or delete your KAI account. Full instructions are in our Zoom setup guide at /zoom-guide.

4. Prospects’ Data

When someone submits their details through a distributor’s funnel or landing page, that lead becomes visible to the distributor who owns that funnel and is used for follow-up within the Service. If you are a prospect and want your data removed, contact the distributor you engaged with, or email us at kai@kaisystem.ai.

5. Third-Party Services

We share data only as needed for these providers to help operate the Service. All data shared with them is transmitted over encrypted connections (TLS/HTTPS):

• Zoom — when you connect your Zoom account, to create events, register prospects, and read attendance (see “Zoom Integration” above).
• Cloudinary — storage and delivery of images and video you upload.
• Resend — transactional email (such as password resets and account notices).
• Hosting and infrastructure — Vercel and Railway.
• Push notification delivery — Expo, using Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM).
• AI processing — Anthropic (Claude), which receives your prompts and context to generate guidance and content.

6. Data Retention and Deletion

• We retain your data while your account is active.
• You can permanently delete your data yourself in-app: Settings → Delete Account in the KAI mobile app. You can also request deletion by emailing kai@kaisystem.ai.
• Zoom data for a team leader is deleted when they disconnect Zoom or delete their KAI account.
• On deletion we remove your personal data, except where we are legally required to retain it.

7. Your Rights

You have the right to access the personal data we hold about you, to correct inaccurate or incomplete data, and to request permanent deletion of your personal data.

To exercise any of these rights, email us at kai@kaisystem.ai. You can also delete your account yourself at any time via Settings → Delete Account in the KAI mobile app, which permanently removes your data.

8. Security

• All data is transmitted over encrypted connections (TLS/HTTPS).
• Access to data is protected by access controls, and passwords are stored hashed — never in plain text.

9. Children

The Service is intended for adults (18+). We do not knowingly collect data from anyone under 18. If you believe a minor has used the Service, contact us at kai@kaisystem.ai and we will remove the information.

10. Changes to This Policy & Contact

We may update this policy as the Service evolves. The "Last updated" date at the top always reflects the current version, and we will announce material changes in-app or by email.

Questions, requests, or privacy concerns? Contact KAIZEN at kai@kaisystem.ai.